CHALLENGE
Lakeland Regional Medical Center (LRMC) is a community hospital in one of the fastest growing areas in Florida. This growth has increasingly strained LRMC’s healthcare resources,including surgical services. With operating rooms being utilized at less than 65%, LRMC recognized that it was time to eliminate the bottlenecks.
SOLUTION
LRMC replaced interruptive methods of communication, such as telephones and pagers with RealView™*, PeriOptimum’s real-time automated communications system.
RESULTS
PeriOptimum’s real-time patient tracking system improved LRMC’s ability to deliver high quality patient care through real-time communication and accurate data. The quality of care, reduction of stress and workflow disruptions led to much higher patient and staff satisfaction scores.
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